Shipping policy
Shipping Policy
Welcome to our Shipping Policy. We are committed to delivering your orders promptly and securely. Please read below for our shipping details, including time frames, rates, and policies.
Domestic Shipping (Australia)
• Standard Shipping: Orders within Australia are shipped via standard shipping with an estimated delivery time of 3-7 business days.
• Express Shipping: We offer express shipping for a faster delivery, typically within 1-3 business days.
• Shipping Rates: Shipping rates are calculated at checkout based on your location and the selected shipping option.
International Shipping
• Shipping Options: We offer international shipping to selected countries. Delivery times vary depending on the destination, generally between 7-21 business days.
• Shipping Rates: International shipping costs are calculated at checkout and vary by region.
• Customs & Import Duties: Please note that international orders may be subject to customs, import duties, and taxes, which are the responsibility of the customer.
Order Processing Times
• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a notification with tracking information once your order has been shipped.
Shipping Delays
• While we strive to ensure timely delivery, delays can occur due to unforeseen circumstances, including weather events, customs delays, and other logistics issues. We appreciate your patience in these situations.
Missing or Damaged Packages
• If your package is lost or arrives damaged, please contact us at [your contact email] with your order number and details of the issue. We will work with you to resolve it promptly.
Contact Us
For any questions or concerns regarding shipping, please reach out to us at [sataarcollection@gmail.com]. We are here to help!